Unfortunately, after receiving the refund, the player encountered another issue. However, we did not consider the issue to be relevant for a refund, so we rejected the case. The player from Thailand had his account blocked without further explanation. The player from Thailand is experiencing difficulties with an attempt to withdraw a relatively small amount of 5,020 THB in winnings. The player from Sweden participated in Mostbet Casino, where after several deposits and experiences with the games, his account was suddenly frozen.
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- Subsequently, there had been a delay in the player receiving his winnings.
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- The player from Poland had his casino account frozen without clear justification and struggled with a lack of response from support.
- The complaint was ultimately rejected due to the player’s lack of response to further inquiries from us, preventing any further investigation or resolution.
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The AMCB has established strict criteria for companies wishing to operate in the online gambling industry. To conclude, the website and its developers have put together a very easy to use set of tools, and the software is quick to load. Players can make use of this excellent service to deposit and withdraw money, to play their favourite games, and to process any inquiries.
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The player had expressed frustration over the delay and lack of transparency from the casino. According to the casino, the withdrawal requests had been rejected due to issues with the payment system. Despite trying to withdraw through a different account, the player’s request was still declined. The casino had suggested that the player contact his bank for resolution.
- We ended up marking the complaint as resolved because the player informed us that all winnings were received.
- We had advised the player to wait for at least 14 days before escalating the issue.
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Player’s funds disappeared.
To access your account, simply go to the Mostbet website or Mostbet mobile app and click on the ‘Login‘ button. An advanced interface won’t let our customers spend enough time while buying particular option. Being a Mostbet India registered player signifies being permitted to make predictions on sports. We will refund the bet to you if the match is not finished within 2 days. Depending on your preferred type of entertainment, each special offer will adapt to your needs.
- The casino had claimed the money was transferred, although the player had not received it.
- The player from Spain is complaining about unauthorized transactions in his bank account.
- Consequently, we had been unable to continue the investigation and the complaint was rejected.
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- We had advised the player that creating multiple accounts was considered unfair and was against most casinos’ policies.
Player’s account was frozen after a deposit.
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Player having issues with deposit-related support.
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. MostBet Casino has an average customer support, judging by the results of our testing. Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. Players get a 50 percent up to $500 bonus when they first sign up at the site.
Player’s withdrawal isn’t received in the bank account.
The player has deposited money into his account, but the funds seem to be lost. The player from Germany had issued a request to permanently close his account due to consistent losses. Instead of honoring his request, the casino continued to provide incentives to keep him playing. The player then sought a full refund of all deposits made since his request for account closure.
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The software that operates the casino has been designed by Steve Riley Games, the same company that creates several other pokies and casino games. If you want to deposit and withdraw your own money using an e-wallet, this casino accepts cash deposits as well. This makes it the only casino where a physical address is not required to withdraw your winnings. This bonus is available on first deposits and comes with easy to understand terms and conditions so you know what you’re getting into before taking advantage of the offer. Mostbet app download on your iOS device for an enhanced betting experience. The first step to ensure you can update your Mostbet app is to check your device settings.
Player’s winnings haven’t been received.
He claimed that his account was not verified despite having provided all the required documents. The player also alleged that his gaming account had been hacked, resulting in a zero balance. We advised him that we didn’t handle cybercrime-related issues and suggested he contact the police and his bank. The matter remained unresolved as we lacked the legal authority to investigate such incidents. The player confirmed that the email requesting additional money was fraudulent. His account was eventually unfrozen, but he stopped responding to further inquiries.
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Despite multiple attempts, the casino had not responded to our team’s queries. However, the casino later responded stating that there were no technical issues on their end and that the player had closed his account himself. They also reiterated that Italy was on their list of restricted countries. The player had refused to provide any further evidence to support his claims, leading us to reject the complaint as we were unable to help resolve the issue. The player from Mexico is having trouble with withdrawals since winning at slot machines.
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Despite having contacted customer support, he had not received any response. After the player had raised the issue with the Complaints Team, they contacted the casino for clarification. The casino acknowledged the problem as a non-standard situation and confirmed that the player’s phone number had been successfully linked to his account.
Player’s deposit not credited.
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The option with registration by phone number also provides automatic password generation by the system. To verify the account, we might require a copy of your ID card or passport. So Mostbet is legal in India and users can enjoy all our services without fear of any consequences.
Player’s account has not been closed.
The player from the Czech Republic is not able to withdraw his winnings due to missing phone number verification. The player from Portugal is experiencing difficulties withdrawing his funds due to limited availability of payment methods. The player from Bosnia and Herzegovina is experiencing difficulties withdrawing his winnings due to ongoing verification. Since the casino hasn’t provided any alternative solution to verify the player, we were forced to close this complaint as ‘unresolved’. After reopening the complaint at the casino’s request, the player had finally been verified, and he confirmed a successful withdrawal. The player from Vietnam requested a withdrawal less than two weeks prior to submitting this complaint.
What is more, each sport is along with a selection of offered national and international tournaments, formats, markets, and so forth. In the very best left corner, you will notice several additional functions of the website such as language, odds format, time, among others. With the Partners1xBet mobile app, you can actually manage your partnerships on the run. Enjoy our customizable mostbet bet app tailored for the diverse community and take your partnership management to the next level. Classic slots, also known as three-reel slots, are based on traditional physical slot machines invented at the very beginning of the 20th century. They usually have a limited number of symbols and pay lines and often contain familiar symbols such as fruit, bars, and sevens.
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